A woman in Ireland claims using dry shampoo caused her scalp to break out into painful blisters right before she started going bald.
21-year-old Nicole Baxter, from Belfast, had been using Batiste dry shampoo religiously to freshen up her hair in between washes.
It wasn’t until she started feeling “a terrible burning sensation” on her scalp that Baxter finally realized she was having a horrific reaction to the popular dry shampoo.
Finally, after visiting a doctor, Baxter was reportedly referred to a dermatology unit in Belfast City Hospital, where she was diagnosed with Triangular Alopecia, according to The Daily Mail.
After being told to stop using any products on her hair for six weeks, Baxter began to notice a major improvement in the health of her scalp.
Before going through this painful ordeal, Batiste dry shampoo was the only hair product she used regularly.
“She [the specialist] looked at my file and said that it was to see what the blisters and sores were and could they diagnose a cause and straight away I’d realised that I didn’t have them anymore (I don’t know why I hadn’t realised before),” Baxter wrote on Facebook, after coming home from her follow-up appointment.
“So she compared my scalp today to the pictures that were in my file from February and asked what had I done differently in the last 6-7 weeks that may have helped it? I told her I’d stopped using dry shampoo and that was it, nothing else different,” she continued.
Baxter shared her experience on Facebook in hopes of warning others about the risks associated with using Batiste dry shampoo.
Despite Baxter’s awful experience, a spokesperson from Batiste says there’s nothing wrong with the company’s dry shampoo.
“As the UK’s number one dry shampoo brand for over 30 years, Batiste is committed to producing quality products which are used every day by our millions of happy customers,” the spokesperson said. “We would like to assure our customers that all our products are analytically tested for compliance to European Regulations.”
“Independent laboratories conduct in-depth safety assessments and clinical patch tests for all products prior to launch. All our products have been certified as safe,” they added.
